Technical Sales, Support and Training (United States)

United States (Remote)

Responsibilities:

• Explain, present and demonstrate the main features of our products to potential customers via email, conference calls, webinars and in-person meetings
• Communicate with potential and existing end users and provide them with quotes, invoices and in general follow the entire sales process
• Organize and attend industry trade shows and workshops in North America
• Organize, prepare and deploy training sessions in North America
• Help users with every aspect of our products' usage and evaluation, from installation to troubleshooting, to recommending best technical options for their casework
• Prepare and deliver blog posts, articles, presentations, workshops and webinars on relevant industry topics

Requirements:

• Advanced professional English proficiency
• Good knowledge of computer software fundamentals
• Excellent organizational skills
• Excellent written and verbal communication skills
• Outgoing personality
• Motivated and proactive
• Precise and detail-oriented attitude
• Must be a United States citizen
• Availability to regularly travel across the United States and Canada

Preferential Requisites:

• Native English speaker
• Knowledge of additional languages
• Location in an area logistically well connected
• Experience in sales, technical sales, technical trainer or technical support roles
• Experience with image and video processing tools
• Knowledge of video coding and image processing fundamentals
• Experience and knowledge of Amped Software products
• Bachelor’s Degree or Diploma in Computer Science, Software Engineering, Digital Forensics or related field
• Experience in the digital forensics field, as a forensic image and video analyst, law enforcement, military, or forensic expert

To apply for this position, please send your CV and cover letter to jobs@ampedsoftware.com